Which? comments on launch of Digital Markets Unit

Rocio Concha, Director of Policy and Advocacy at Which?, said:

“The launch of the Digital Markets Unit is a positive step towards tackling the dominance of a few powerful companies in the tech sector, which stifles innovation while increasing costs and reducing choice for the consumer.

“Our research has consistently found that consumers are not being sufficiently protected against online scams and misleading reviews on some of the biggest platforms, and they remain unclear on how their personal data is being collected and used.

“The government must now ensure the DMU has the powers it needs to achieve its aim of promoting effective competition and protecting consumers in digital markets.”

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