Eleanor Snow, Which? Consumer Rights Editor, said:
“It’s a worrying time for everyone when a company goes into administration but for customers, it’s important to remember that your consumer rights may be affected.
“If you have recently bought anything from LK Bennett, you may not be able to claim a refund or exchange the item if the company ceases trading. If you have gift vouchers you should try to spend these in-store as soon as possible.
“If you are planning to shop in LK Bennett and intend to buy something worth more than £100, make sure you use a credit card as you’ll be able to make a claim against your credit card company under Section 75 Consumer Credit Act if anything goes wrong.”
Notes to editor
Which? consumer rights advice on what to do if a retailer goes into administration is available here – https://www.which.co.uk/consumer-rights/advice/what-can-i-do-if-a-retailer-goes-into-administration