Which? comments on reports of FCA considering new rules allowing it to block banks from closing high street branches

Gareth Shaw, Which? Head of Money, said:

“Legislation to protect cash is vital to ensure that millions of people who rely on it, including older and vulnerable consumers, are not left behind as more people transition to digital banking.

“Which? supports new laws to make the Financial Conduct Authority the lead regulator for monitoring and enforcing requirements on access to cash, with strong powers to hold the industry accountable for providing local cash services.

“It is vital that the government and regulators move swiftly in order to ensure appropriate banking services for customers remain.”


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