Rory Boland, Editor of Which? Travel, said:
“Many holidaymakers won’t be able to go to Spain knowing they’d face 14 days of quarantine on their return. Tui have rightly cancelled package holidays to mainland Spain, and will also allow customers who don’t want to travel to the Canaries and Balearic Islands to cancel and claim a refund.
“However, it’s unfortunate that some airlines, yet again, seem intent on ignoring the change in circumstances in Spain by operating all flights and therefore refusing to offer refunds.
“EasyJet and British Airways customers will at least be able to cancel and claim a voucher for future rebooking, but it’s unclear which dates holidaymakers can safely rebook for. Meanwhile, Ryanair has not yet published what options its passengers with flights to Spain have. It must, at the very least, offer rebooking without charge.”
Notes to editors:
- Which? Q & A for people with an upcoming holiday to Spain: https://www.which.co.uk/news/2020/07/will-my-spain-holiday-go-ahead-will-lockdown-or-quarantine-means-its-cancelled-qa/