Which? responds as HSBC announces 69 branch closures

Jenny Ross, Which? Money Editor, said:

“There has been an alarming number of bank branch closures in recent years, and many consumers who rely on banks to access cash for everyday essentials and face-to-face services will be concerned about what these latest closures mean for them.

“While many consumers now choose to bank digitally, millions of people are not yet ready or able to take that step. The banking industry’s proposals to protect access to cash must keep them in mind, and need to be underpinned by legislation.

“The government must move urgently to make good on its promise to legislate and ensure that consumers will continue to be able to access cash for as long as it is needed.”

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