Which? responds as Ofgem considers raising energy bills

Natalie Hitchins, Head of Home Products and Services at Which?, said:

“The prospect of higher energy bills will be deeply concerning for consumers, especially those in vulnerable situations or who are struggling with financial difficulties. They may have seen their energy bills rise already owing to increased usage during the pandemic.

“The regulator must work with energy companies to ensure those who are struggling get the help they need to keep their homes heated through the winter and beyond.

“Standard or default tariffs are usually the most expensive – so anyone on these tariffs should shop around for cheaper deals and consider switching as they could save over £200 a year. Customers could also save money by claiming tax relief if their job has become home-based due to the pandemic.”

Notes to editor

Customers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier for you.

Which? calculates that a medium user (using 12,000kWh gas and 2,900kWh electricity per year) on a dual-fuel default tariff at the level of the current price cap could save up to £219 by switching to the cheapest deal on the market. Based on widely-available tariffs available across England, Scotland and Wales, paying by monthly direct debit, with paperless bills. Data is from Energylinx and correct on 16 November 2020.

Top five cheapest energy deals for November 2020: save more with heating tax relief