Adam French, Which? Consumer Rights Expert, said:
“Peloton could have communicated more clearly with British consumers about the recall of a Tread model sold in the UK.
“Peloton Tread customers in the UK should check their machine to see if the recall applies to their model. If it does, they should stop using the treadmill immediately and get in touch with Peloton. We would expect the company to act swiftly to resolve this issue for any affected customers.
“Any treadmill can pose a safety risk to children and pets when safety precautions are not followed. It’s important to remove and secure the safety key out of reach of children when you aren’t exercising, stay vigilant of others’ safety when it’s in use, and follow manufacturer instructions at all times.”