Which? responds as Virgin Media O2 announces it will not introduce roaming charges in Europe this year

Sue Davies, Which? Head of Consumer Protection Policy, said:

“After the disappointing news that EE and Vodafone are planning to reintroduce roaming charges in the coming months, it is reassuring that Virgin Media O2 is offering some certainty to customers on O2 or Virgin Mobile by not reintroducing roaming fees in Europe this year.

“As the UK continues to negotiate trade deals, it should take the opportunity to lower the cost of roaming for consumers travelling around the world. The UK and EU should also work to strike a deal on roaming charges to stop companies chipping away at the roaming benefits customers have become used to and to ensure the high charges people used to face do not return.”

Statement