Which? response to Barclays’ decision to continue offering cash withdrawal services at the Post Office

“Barclays’ decision to bow to public pressure and reverse this move will be a massive relief for its customers, who have seen almost 500 high street branches close over the last four years.

“This issue highlights the fragility of our cash infrastructure in the UK, with no safety net for people affected when a company makes a damaging commercial decision  – like cutting cash withdrawals from the post office network.

“The industry cannot be relied on to prevent people being stripped of access to cash and vital financial services, so the government must urgently intervene with legislation that protects cash for as long as it is needed.”