Gareth Shaw, Head of Money, Which?, said:
“Our research has shown that those with pre-existing medical conditions routinely face inflated premiums and confusing clauses, with some only able to find policies that exclude all claims related to their condition in the mainstream market.
“Any new rules must ensure that all those with pre-existing conditions receive clear information on how to easily find policies that cover their needs at the best price available, to ensure people no longer feel forced to cancel trips or travel without insurance.”
Notes to editors
When we surveyed 10,495 Which? members about buying travel insurance in November 2018, we found that 64% have declared a pre-existing medical condition (PEMC) when doing so.
A quarter of these said they’ve faced inflated premiums, and a fifth could only find policies that excluded all claims related to their condition.