Which? responds to fraudsters targeting Thomas Cook refund website

Adam French, Which? Consumer Rights Expert, said:

“Ruthless scammers will try to exploit a crisis like the collapse of Thomas Cook in any way they can, so it is good to see the CAA taking swift action to shut down this suspicious activity.

“We have also found evidence of fake refund websites attempting to fleece customers, so we would urge people to only use the dedicated refund website and do not to turn to alternatives.”

Notes to editors:

Further advice for Thomas Cook customers is available here: www.which.co.uk/thomascook
Full story: Scam alert: Beware fake Thomas Cook refund websites
Link to CAA: thomascook.caa.co.uk/refunds/

Statement