Alex Neill, Which? Managing Director of Home Products and Services, said:
“Which? research has previously found that the cap won’t cut bills for customers on three in ten dual-fuel deals, so while the price cap will ease the financial burden for some households, people shouldn’t be lulled into a false sense of security that it will mean they are getting the best deal. Switching is still the best way to save money on your energy bills.
“The price cap can only be a temporary fix, what is really needed is more competition between suppliers to help drive the innovation that is so desperately required. In the meantime, Which? will continue to monitor the energy market closely and put pressure on suppliers to improve the service they provide their customers.”
Notes to Editors:
Which? research previously found that the cap on default tariffs which was originally proposed would not cut bills for three in ten dual-fuel customers. Energy use is based on Ofgem’s annual average usage figures for medium users (12,000kWh gas and 3,100kWh electricity). Data is from Energylinx. Prices given are averages across regions, rounded to the nearest whole pound and correct on 27 September 2018: https://press.which.co.uk/whichpressreleases/which-reveals-the-tariffs-the-energy-cap-wont-cut/