Jenny Ross, Which? Money Editor, said:
“While digital payments have brought great benefit to countless consumers, it is crucial that a balance is found that also protects cash for all those reliant on it – instead of stripping people of this vital payment method.
“With the cash landscape on the verge of collapse, it’s clear that industry alone cannot be relied upon to guarantee withdrawals – so the government and payments regulator must quickly step in with a plan to protect cash against the sweeping tide of bank branch and cashpoint closures.
“Ultimately, the government should legislate to give consumers confidence that they can access cash for as long as it is needed.”