Gareth Shaw, Head of Money at Which?, said:
“These pilot schemes are a very positive step – innovative solutions are badly needed to help communities, businesses and millions of people who are really struggling from being cut off from cash and banking services.
“It’s encouraging that these pilots are still going ahead in spite of the coronavirus crisis. However, if communities are going to be effectively supported, then the industry and regulators must do all they can to ensure any successful measures are rolled out as widely as possible.
“While industry-run schemes are important in the short term, they are not enough to solve the cash crisis on their own. The government must urgently press ahead with much-needed legislation to protect cash before it becomes obsolete.”