Rory Boland, Which? travel editor, said:
“This is deeply worrying for families and people desperate to see loved ones over the Christmas period, especially with the strike action potentially starting on what will be one of the busiest travel days of the year.
“Our advice to anyone planning a trip over the Christmas break is not to panic but check with Virgin Atlantic before you travel. While we hope Virgin can sort this out, if your journey is affected remember that you do have rights.”
Notes to Editors:
As long as there are no extraordinary circumstances, you may be able to claim compensation for flight delays and cancellations.
For more advice on what do if your flight has been cancelled, visit http://www.which.co.uk/consumer-rights/advice/i-had-a-flight-cancellation-can-i-claim-compensation
Which? wants to see airlines introduce measures so that, where possible, passengers are compensated automatically for delays and cancellations. https://campaigns.which.co.uk/upgrade-airline-compensation/