Which? responds to potential BA pilot strike

Adam French, Consumer Rights Expert, Which?, said:
“This potential disruption comes at the worst possible time for millions of people getting ready to head off for hard-earned summer breaks – so it is vital for BA to plan ahead and make sure they have the staff and capacity to minimise the impact on passengers.

“If a strike by airline staff causes severe delays or cancellation, passengers may be entitled to substantial compensation payouts, as well as assistance and a refund or rerouting, depending on circumstances.”

Notes to Editors