Which? responds to Ryanair strikes by UK pilots going ahead

Adam French, Consumer Rights Expert at Which?, said:

“The threat of more travel chaos over this busy bank holiday weekend will be a crushing blow for passengers who are likely to have spent weeks worrying about whether their holiday flights will take off.

“Ryanair now needs to take every possible step to minimise disruption by informing passengers likely to be affected and offering refunds or alternative transport as required by law in the event of cancellation – if necessary, on other airlines.

“The airline already has a track record of trying to shirk its responsibility to pay compensation to passengers when strikes by its staff go ahead, so we would expect the aviation regulator to step in and take strong action at the first sign of the airline trying to fob off its customers.”

ENDS

Notes to editors:

• Can I get compensation for a flight delay or cancellation due to a strike?

Statement