Adam French, Which? Consumer Rights Expert, said:
“Which? has repeatedly exposed rogue secondary ticket operators reselling tickets at extortionate prices without providing clear information or warning about the risk that people could be turned away at the door.
“It’s positive to see the Competition and Markets Authority (CMA) pushing for changes that should offer all ticket buyers much stronger protections.
“The government should implement these recommendations as soon as possible and push forward with plans to give the CMA much stronger powers to enforce consumer law.”
Notes to editors: