Rory Boland, Which? Travel Editor, said:
“Which? raised serious problems with the travel testing system with the government ahead of travel reopening – long before the predictable disruption we are now witnessing for holidaymakers. Not only do travellers face paying hundreds of pounds for tests in order to travel, but they are also let down too frequently by delayed or missing test results.
“It’s encouraging to see the CMA recognise the urgency of this issue, although its review will come too late for those travelling over the summer holidays in the coming days and weeks. The government and regulator must now act swiftly to ensure private testing for travel is reliable, affordable and accessible for all UK consumers – not just those who are better off.”