Rory Boland, Editor of Which? Travel, said:
“This shift from the government to advising against non-essential foreign travel means anyone with upcoming travel plans should be able to claim a refund or rebook for a later date with their package provider, or claim on their insurance for holiday plans that have fallen through.
“This is likely to place unprecedented financial pressure on travel providers, so the government must consider all options to support the industry through this difficult period.
“Airlines must ensure they are responding swiftly to this fast-moving situation by informing passengers about what is happening with future flights, and showing flexibility with rebooking options if a flight has not been cancelled.”
Notes to Editors:
For more information about cancelling holidays, visit: https://www.which.co.uk/consumer-rights/advice/can-i-cancel-my-holiday-due-to-civil-unrest-or-natural-disaster
For more information about your rights around flight delays and cancellations, visit: https://www.which.co.uk/consumer-rights/regulation/denied-boarding-regulation
For more information on rights around package holidays, visit: https://www.which.co.uk/consumer-rights/regulation/package-travel-regulations#what-if-my-package-holiday-changes-after-it-starts