Which? responds to Vodafone reintroducing roaming charges for those travelling in Europe

Sue Davies, Which? Head of Consumer Protection Policy, said:

“It is extremely disappointing Vodafone is reintroducing roaming charges for those travelling in the EU – and that new and upgrading customers will face extra charges abroad for using mobile data, calls and texts that they have already paid for.

“As the UK continues to negotiate trade deals, it should take the opportunity to lower the cost of roaming for consumers travelling around the world. The UK and EU should also work to strike a deal on roaming charges to stop companies chipping away at the roaming benefits customers have become used to and to ensure the high charges people used to face do not return.”

Statement