Which? response as CMA advises government on new regulatory regime for tech giants

Rocio Concha, Director of Policy and Advocacy at Which?, said:

“We’ve seen how a lack of competition has stifled innovation in the tech sector and given a few companies a stranglehold over the market – leading to higher prices, reduced choice and consumers giving up more data than they would like.

“There has also been a failure to get to grips with serious problems like online scams and misleading reviews on some of the biggest platforms.

“It is vital that the new Digital Markets Unit is fully up and running as soon as possible – and that the government resists any calls to water down the powers it needs to promote innovation and challenge the tech giants when their dominance harms consumers.”