Which? response as E.On to pay over £650,000 after taking Direct Debit payments early

Lisa Barber, Which? Senior Editor, said:

“This early payment would have come as a shock to many E.On customers, particularly at Christmas when people are often under immense financial strain and at risk of going into the red – with potential knock-on effects for their overdrafts and credit reports.

“It is good to see the regulator obtain this agreement from E.On to compensate its customers and vital that the company puts measures in place to prevent this happening again.”