Adam French, Which? Consumer Rights Expert, said:
“While understandable, the cancellation of the Edinburgh festivals will be disappointing news for the millions of people who flock to the Scottish capital to experience one of the world’s great cultural events. It’s good to see that some organisers have said they’ll be refunding registration fees, tickets and memberships, so those who planned to attend events may be able to get their money back.
“It could be trickier to get a refund for any related travel or accommodation. The good news is that National Rail has offered to refund tickets booked before 23rd March, but you will need to check the cancellation policies for any accommodation you have booked or any other mode of transport.”
Notes to editor
Which? is a non-profit organisation working to make life simpler, fairer and safer for consumers. During the coronavirus crisis, Which? is making a range of news, advice and guides available for free for anyone who needs it at https://www.which.co.uk/news/coronavirus/
For more information about your rights with cancelled or postponed events, visit: https://www.which.co.uk/news/2020/03/coronavirus-outbreak-cancelled-or-postponed-events-can-i-get-my-money-back/