Sue Davies, Which? Head of Consumer Protection Policy, said:
“It’s understandable that some consumers have been wary of buying unpackaged produce during the pandemic, however our research has found a lack of availability and clear labelling of refillable products is also impacting take up of these more sustainable options.
“There is demand and savings to be had for consumers who switch to refills and brands and supermarkets need to go to greater lengths to make it easier for consumers to move away from plastic packaging. There also needs to be clearer labelling on all grocery products so that people know how they can responsibly dispose of the items they use.”
Notes to editors