Which? response as Three set to reintroduce European roaming charges

Sue Davies, Which? Head of Consumer Protection Policy, said:

“It’s really disappointing that Three is reintroducing roaming charges for people travelling in EU countries, as well as other destinations across the world, and that new and upgrading customers will be burdened with extra charges abroad for using mobile data, calls and texts that they have already paid for.

“As the UK continues to negotiate trade deals, it should grasp the opportunity to lower the cost of roaming for consumers travelling around the world. The UK and EU should also urgently strike a deal on roaming charges to stop companies chipping away at the roaming benefits customers have become used to and to prevent the return of the excessive charges people used to encounter.”

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