Which? response to ASA ruling on Viagogo

Alex Neill, Which? Managing Director of Home Products and Services, said:

“We have repeatedly exposed secondary ticketing websites, including Viagogo, for playing fast and loose with the rules, so it’s absolutely right that the ASA has stepped in to ensure people aren’t getting a raw deal.

“​Sharp practices must be clamped down on, particularly when people ​are ​increasingly finding that they have to buy tickets through secondary sites.​”