Adam French, Which? Consumer Rights Expert, said:
“This breach has exposed the data of millions of EasyJet customers, in some cases including financial details, so they are likely to be worried. It is vital that EasyJet provides clear information on what has happened and supports affected customers in taking measures to protect themselves
“The priority must be for EasyJet to contact those who’ve had credit card details stolen so they can take action with their bank.
“For anyone concerned they could be affected, it’s important to change your password with EasyJet and other websites where you might use the same one – and keep a careful eye on bank accounts and credit reports. Also, be wary of emails or fake ‘customer support’ popping up on social media regarding the breach, as scammers may try to take advantage of it.”
Notes to editor:
- Which? advice regarding data breaches: https://www.which.co.uk/consumer-rights/advice/my-data-has-been-lost-what-are-my-rights
- Which? advice on creating strong passwords: https://computing.which.co.uk/hc/en-gb/articles/360000818025-How-to-create-secure-passwords