Natalie Hitchins, Which? Head of Home Products and Services, said:
“Lowering the price cap will provide some relief to hard-pressed households – but millions of energy customers on default tariffs will still be left paying hundreds of pounds more than they need to each year.
“While the deadline for energy providers to lower their prices is 1st October, we would urge companies to pass on these savings as soon as possible. However, to benefit from the best deals on the market customers should consider switching providers – you could save over £400 a year, and potentially receive better customer service too.”
Notes to editors
Customers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier.