In response to Everything Everywhere’s announcement to its Orange and T-Mobile customers that it will increase prices on its ‘fixed’ phone contracts by up to 3.3%, Which? executive director Richard Lloyd said:
“It is outrageous that Everything Everywhere is forcing T-Mobile and Orange customers to collectively pay almost £52 million more per year for mobile phone contracts they thought were fixed.
“We want Ofcom to confirm it will take tough action against these price rises and listen to the 40,000 people who have joined our campaign to make sure that fixed really does mean fixed.”
Notes to editors
Break down on the collective price increase figure:
|New price rise||No. of customers||Collective price rise (£)|
Total collective price rise is £51,738,228m (£52m).