Alex Neill, Managing Director of Which? Home Products and Services, said:
“The Government has finally accepted that the UK’s product safety system needs to be fixed, but this action falls short of the full overhaul it so desperately needs.
“Consumers need an independent national body which has real powers to protect them and get dangerous products out of their homes. Failure to do so continues the risk of further tragic consequences.”
Notes to Editors:
Which? is calling for the introduction of an independent, arms-length body with real powers to protect consumers.
Key features would include:
Independence from those it regulates
A requirement to put consumer interests first
Transparency in how it operates
A pro-active approach to market surveillance
A centre of expertise on product safety
Ability to identify potential trends, gather intelligence and co-operate with international partners
A duty to directly communicate and engage with consumers to ensure they are aware of safety issues.