Which? response to Heathrow flight cancellations

Which? Travel’s Naomi Leach, said:

“Thousands of people will understandably be frustrated to have their travel plans thrown into chaos by these last-minute cancellations and sadly the disruption this August is set to continue.

“All passengers affected by these cancellations are entitled to a full refund or to be rerouted on to another flight to their intended destination – they may also be able to claim their money back via the chargeback scheme so should check with their card issuer.

“With ongoing disruption expected this summer, holidaymakers should contact their airline before travelling and allow extra time at the airport in case of delays.”

ENDS

Statement