Which? response to Italy coronavirus lock down

Rory Boland, Editor of Which? Travel, said:

“Travellers will be increasingly worried by the severe restrictions the Italian government is now planning to introduce across the region, including Milan and Venice.

“The situation is being worsened by a lack of clear information for passengers, who are being left with the option of either taking their flight to a potentially quarantined area or cancelling altogether and losing their money.

“Airlines must do the right thing and allow passengers, who will understandably not want to travel, to cancel for a full refund, or rebook at a later date or on a different flight.”