Rory Boland, editor of Which? Travel, said:
“While it is right the government extends its advice, the FCO’s decision to make the time period indefinite will cause a huge amount of confusion for anyone who has foreign travel booked in the months ahead.
“The travel warning should be extended to a definitive date, which can be reviewed if needed, so that travellers have some much-needed clarity around refunds, rebooking or claiming on insurance.
“The government, travel sector and insurers must work together to ensure that any emergency measures introduced in response to this crisis include strong guarantees or protections to prevent consumers from losing their money if a travel firm fails.”
- Which? is a non-profit organisation working to make life simpler, fairer and safer for consumers. During the coronavirus crisis, Which? is making a range of news, advice and guides available for free for anyone who needs it at https://www.which.co.uk/news/coronavirus
- Foreign & Commonwealth Office press release – https://www.gov.uk/government/news/foreign-office-steps-up-plans-to-bring-home-britons-stranded-overseas