Which? response to Lloyds Banking Group being fined for delayed PPI compensation payments

Which? executive director Richard Lloyd said:

“Banks must deal with complaints quickly and fairly and help consumers claim back the compensation they are rightly due without hassle. We want to see the Financial Services Authority continue to take action against any firm dragging its feet settling complaints. Banks need to proactively contact PPI customers without delay.”

If you think you’ve been mis-sold PPI, it’s easy to claim it back yourself for free. Just visit www.which.co.uk/ppi and follow our free, quick and easy guide to making a claim.

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