Which? response to Npower’s price increase

Which? response to Npower’s price increase

Alex Neill, Which? Managing Director of Home Products and Services, said:

“Npower already has the most expensive standard tariff available and has come bottom in our satisfaction survey for the eighth year in a row. This further price increase will leave customers questioning why they’re paying even more for their gas and electricity.

“Npower’s customers looking to avoid the price rise should look to switch immediately, as they could be saving up to £433 a year once the increase comes into effect.”

Notes to editors:

•  Customers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier.
• A £433 saving is based on a medium user (using Ofgem averages of 3,100 kWh electricity and 12,000 kWh gas per year, paying by monthly direct debit, with paperless bills), data is from Energylinx. Prices given are averages across regions, are rounded to the nearest whole pound and correct on 11 May 2018.

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