Which? response to O2 service disruption

Richard Lloyd, executive director, Which? said:

“O2 need to resolve this situation as quickly as possible and make sure they are doing everything they can to keep their customers properly informed about what’s going on. We want to see O2 offer compensation to all customers who have been hugely inconvenienced by this service blackout and have been paying for a service they cannot use. People should also keep a log of any costs they incur to help with any claims for compensation.”


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