The Consumer Finance Association (CFA) today called on MPs not to class all their customers as “vulnerable”. In response, Which? executive director Richard Lloyd said:
“Our research shows that many households are increasingly reliant on high-cost credit to clear existing debts or to pay for essentials like food.
“Poor affordability checks and excessive charges are pushing consumers into a vicious cycle of debt.
“The Government and the Office of Fair Trading must continue to take tough action to crack down on irresponsible payday lenders who flout the rules.”