Which? response to rail fare increases for 2019
Alex Hayman, Which? Managing Director of Public Markets, said:
“Passengers have suffered horrifically this year from timetable chaos and experienced rail punctuality hitting its lowest level in 12 years and these price hikes will only add to their misery.
“If the rail system is going to start working for passengers, not just train companies, then value for money needs to be a key part of the upcoming Government review and passengers must receive automatic compensation for delays and cancellations.”
Statement