Which? response to reports of businesses switching to card-only payments amid COVID-19 concerns

Gareth Shaw, Head of Money at Which?, said:

“It’s understandable that some shops may ask customers for card-only payments to reduce the risk of transmitting the coronavirus, but we are concerned this will leave many vulnerable people unable to pay for the basics they need.

“Both the government and retailers need to find a way to ensure that the millions of people who rely on cash, and may not have a bank card, can still pay for essentials during this difficult time.”

Notes to editors:

Which? is a non-profit organisation working to make life simpler, fairer and safer for consumers during the coronavirus crisis. Which? is making a range of news, advice and guides available for free for anyone who needs it at https://www.which.co.uk/news/coronavirus/

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