In response to news that clothes shop Republic has gone into administration, a Which? spokesperson said:
“With the increasing number of high street retailers going bust, consumers need to be aware of their rights, particularly regarding gift vouchers.
“If a store goes into administration it may refuse to accept gift vouchers, though this situation may change. If they do refuse and you need to make a claim, write to the administrators with proof of your vouchers. Unfortunately there is no guarantee that you will get the full value back, and a claim could take some time for the administrators to process.
“It is also worth remembering that if you’ve bought items costing more than £100 on a credit card and the supplier goes bust, you can claim a refund by writing to the credit card company with details of your claim.”