Which? response to Ryanair refusing to pay compensation for flight cancellations

Rory Boland, Which? Travel Editor said:

“It is outrageous that Ryanair is once again attempting to shirk its responsibilities by refusing to pay out compensation for cancelling services during the summer – when hard-working families are about to set off on their long-awaited holidays.

“The arbitration provider that Ryanair has chosen to work with has already said that it will uphold a previous European ruling that crew strikes aren’t usually considered ‘extraordinary circumstances’. If the airline continues to refuse to pay, the Civil Aviation Authority must step in and act.”

ENDS

Note to editors:

A full outline of the story can be found here

Statement