Which? response to SSE profits

In response to SSE’s 9.6% profits, Which? executive director Richard Lloyd said:

“We welcomed the certainty offered by SSE’s energy price freeze at a time when many suppliers were basing bill hikes on rising wholesale prices. Now, with healthy group profits and wholesale gas prices falling, we expect SSE to promise not just to shield people from price increases but to fairly pass on lower costs to their customers.

“The proposed competition investigation into the energy market will be vital to restoring trust, but in the meantime Which? is ready to work with SSE and others to see what further costs can be taken out of bills. We need to see big changes that make the industry work much better for consumers, particularly the millions suffering from shoddy service or struggling to pay their bills.”

Statement: , , ,