Which? response to the Access to Cash Review report

“We have been warning for years of the risk of Britain drifting towards a society where millions of people who rely on cash face being cut off – so this review’s recognition that the system is on the brink of collapse should be an urgent wake-up call.

“Government, regulators and banks must now act on the review’s recommendation to guarantee cash access for nearly half the population who consider it a necessity – especially those in communities hit by a double whammy of bank branch and ATM closures.

“With our vulnerable digital banking systems currently being hit by more than one IT failure every day, we believe the Government should go a step further and appoint a single regulator with a statutory duty to protect access to cash and build a sustainable cash infrastructure for the UK.”