Which? response to the Advertising Standards Authority ruling on letting agents fees

In response to the Advertising Standards Authority’s (ASA) ruling that letting agents must be upfront about fees,

Which? executive director, Richard Lloyd, said:

“Our investigation this year exposed letting agents acting unlawfully by not disclosing fees upfront, so we are pleased to see the ASA announcing new rules.  Renting is now the only housing option for millions so we’ll be watching carefully to ensure all agents and websites are fully transparent about their fees.”