Alex Neill, Which? Managing Director of Home Products and Services, said:
“For millions of people paying over the odds for their energy, the introduction of a price cap will sound like a positive move. The Government must ensure that the price cap does not lead to any unintended consequences for consumers, such as poor customer service or higher prices overall.
“This proposed price cap will still take time to come into effect, so anyone overpaying on a poor value tariff should look to switch away to a better deal immediately, as they could save up to £305 a year.”
Notes to editors:
- In October 2017, Pete Moorey, Which? Director of Advocacy and Public Affairs, gave evidence at the BEIS select committee hearing on the price cap.
- Customers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier.
- A £305 saving is based on a medium user (using Ofgem averages of 3,100 kWh electricity and 12,000 kWh gas per year, paying by monthly direct debit, with paperless bills), switching from the priciest Big Six SVT (Npower) to the cheapest deal on the market. Data is from Energylinx and correct on 1st Feb 2018. Prices are averaged across GB.