Which? response to the European Court of Justice’s ruling
In response to the ruling by the European Court of Justice today, relating to the ash cloud disruption in 2010, a Which? spokesperson said:
“Today’s ruling by the European Court of Justice simply confirms the existing situation relating to the 2010 ash cloud travel disruption – that airlines should reimburse passengers for reasonable costs, including accommodation food and transport.
“Airlines already account for compensation in their ticket costs, so there should be no reason for any airline to increase their prices as a result.”
Statement: Consumer, Consumer Rights, Travel