Which? response to the FCA’s proposals on new current account providers to publish information on service and performance

Gareth Shaw, Which? money expert, said:

“It’s vital that consumers have access to useful information that helps them make informed choices about which bank to move to.  However, many customers that would benefit the most from switching banks, such as those who regularly rely on overdrafts, don’t switch. This is why we are calling on the Financial Conduct Authority to use its review to end excessive changes for unarranged overdrafts.”

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