Which? response to the Financial Conduct Authority (FCA) £7.38 million fine handed down to Swinton Group Ltd

Responding to the Financial Conduct Authority (FCA) £7.38 million fine handed down to Swinton Group Ltd, Which? executive director, Richard Lloyd, said:

“It’s good to see the FCA handing out a hefty fine, which sends a very clear message to the insurance industry that mis-selling won’t be tolerated.

“As part of its review of the insurance industry the FCA should scrutinise how sales incentives are offered to staff in-store and how online marketing and product information is presented to customers.”

Statement