Rory Boland, Editor of Which? Travel, said:
“The government’s comments suggesting that people shouldn’t be booking summer holidays will only add further confusion to the lack of clear guidance around what the lockdown means for future travel plans, which has left people battling to get refunds for cancelled trips as struggling holiday firms and airlines disregard the law.
“To bring an end to some of the uncertainty around refunds, rebooking and insurance claims, all Foreign Office travel warnings against non-essential travel should be extended to a definitive date. The government must also urgently produce a plan to support the travel industry through this crisis and ensure consumers’ money and future travel plans are protected.”